Enterprise Solutions > My Transcribe
MyTranscribe provides organizations, large and small, a powerful and flexible dictation, transcription, and document delivery platform with advanced management tools for a cost effective, pay as you go fee.
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For Healthcare Organizations
Today, more than ever, Healthcare organizations face a rapidly shifting landscape in IT infrastructures. Facilities need to maximize budgets and resources despite an environment of ever changing requirements for applications, servers, data centers, security and networks. We can help.
The MyTranscribe ASP platform harnesses the power of the Internet to provide your organization with a reliable and comprehensive transcription and report distribution solution.
We provide the technology you need to run your business without the overhead and expense of building an IT department. Access your data anytime from anywhere across any Internet connection.
In-house Transcription
Eliminate repetitive and non-productive tasks by automating workflow and productivity reporting, saving time and money. Our web based platform reduces floor space requirements by allowing Medical Transcriptionist’s (MT) to work from home and with a click of the mouse you can add MT's to manage overflow. Managers have the ability to track, audit and report on all transcription activity. Integrate with EMR's and existing dictation servers and your life just got easier.
Outsourcing
What if you had oversight and access to transcription productivity and cost without loosing any of the advantages of outsourcing? Many medical records directors believe they are at the mercy of contracting transcription companies when it comes to the technology used for transcription. It doesn’t have to be that way.
The average health care institution changes transcription companies every 18 months, costing thousands in software, time and resources. Keeping control of your transcription platform gives you the flexibility to use any transcription company you want and eliminate the need and cost of changing the transcription company provided software and hardware. You have the leverage to negotiate transcription outsource costs without being tied to inferior technology.
MyTranscribe In-depth
EMR Integration
MyTranscribe offers a wide variety of interfacing options:
Inbound: Demographic (A/D/T) interfacing via HL7 or custom formats (allows for automatic entry of demographic fields, as well as specialized formats for ancillary reports)
Outbound: Interfacing occurs via HL7 or custom formats to other hospital systems
HL7 transactions can be sent and received via socket-to-socket, or through a common file server directory.
MyTranscribe has interfaced with most every major dictation system and HIS system and at about half the cost of our competitors.
Workflow automation, job routing and overflow management
- Real time summaries of workflow and job status
- Documents are printed automatically at desired locations
- Local administrator controls automated job routing and user access
- Automatically forward transcriptions and attachments to referring doctors
- Electronic signatures for online document processing
- Intelligent document search and retrieval
- Review, edit and electronically sign transcriptions from any PC with Internet access
- Re-route jobs to overflow pool with three mouse clicks
- Add new users without cost, within minutes
- Attach images to transcriptions
Detailed productivity and cost reports
Detailed TAT, aging and auditing
Audit user and dictation activity, job detail and user access
Automated accounting reports, including user cost reports and invoicing histories
Support
Support within minutes, not days
24/7 critical support
HIPAA Compliant
128-bit encryption and multiple security levels of user access.
Owning our own platform is great. We have control over transcription. I know my costs, TAT's and I can generate the reports my corporate office needs with just a few clicks. We were able to integrate with our EMR at about half the cost of what other transcription companies were asking and it's only a one time charge because we have the software.
--Robert, Hospital Records Administrator
For Medical Transcription Organizations
Focus on growing your company and reducing costs by eliminating non-productive activities and automating repetitive tasks with only one platform instead of three. Now you can have automatic invoicing, robust reporting, audit capabilities and automatic document delivery and retrieval - all combined with complete administrative control - on one platform.
MyTranscribe provides the technology necessary to keep your transcription solution fully operational 24 hours a day, 7 days a week. MyTranscribe is hosted from a world-class data center and supported 365-day a year by a team of Engineers and Technicians - on hand to ensure your business success.
MyTranscribe delivers all of your dictation, transcription and document distribution needs for an economical, pay as you go fee.
MyTranscribe for the MTSO In-depth:
Workflow Automation and Job Routing
- Real time summaries of workflow and job status
- Automatically print to multiple remote locations
- Local administrator controls automated job routing and user access
- Prioritize jobs automatically by work type
- Automatically send jobs to QA by work type and MT status
- Automatically forward transcriptions and attachments to referring doctors
- Electronic signatures for online document processing
- Intelligent document search and retrieval
- Review, edit and electronically sign transcriptions from any PC with Internet access
- Re-route jobs with three mouse clicks
- Attach images to transcriptions
- Access voice files and text files simultaneously with MT's for trouble shooting and QA
Detailed Productivity Reports
- Detailed TAT, aging and auditing
- Audit user and dictation activity, job detail and user access in real time
- MT productivity reports
EMR and Dictation System Integration
MyTranscribe offers a wide variety of interfacing options:
- Inbound: Demographic (A/D/T) interfacing via HL7 or custom formats (allows for automatic entry of demographic fields, as well as specialized formats for ancillary reports)
- Outbound: Interfacing occurs via HL7 or custom formats to other hospital systems
HL7 transactions can be sent and received via socket-to-socket, or through a common file server directory. There is no interface engine required.
MyTranscribe has interfaced with most every major dictation system and HIS system (and at about half the cost of our competitors).
Invoicing and Cost Management
- Automatic invoicing with job detail
- Invoice summaries and histories
- MT payment tracking
- User cost reports and invoicing histories
- Track MT activity and cost
- Track doctor activity and costs
Grow Your Business Without Adding Overhead
- Add new users without cost
- Add and manage users quickly, from anywhere
- Setup new clients over the telephone within minutes
Support
- Support within minutes, not days
- 24/7 critical support
HIPAA Compliant
- 128-bit encryption
- Multiple security levels of user access
MyTranscribe is a wonderful company to work with! Their customer service is quick to respond (usually within an hour or two), knowledgeable, and pleasant! My clients who have worked with MyTranscribe on a one-to-one basis always tell me how professional and helpful the MyTranscribe staff is. Medical Transcription is a service oriented business and MyTranscribe supports us whenever and wherever we need it! Thanks MyTranscribe!
--Debbie- Denver, Colorado
Simple Technology, Amazing Results
With our software you don't have to know a lot about technology. With just a few clicks you can manage the entire transcription process from any computer with a web connection. Here's how the process works:
Step 1: Dictation
Doctor dictates on hand held digital recorder, PC dictation or via telephone.
Step 2: Voice files are uploaded to our secure server
Voice Files that are dictated at or downloaded to the PC are automatically routed to our secure servers within seconds. Phone dictations are routed directly to our servers.
Step 3: Jobs are automatically routed to pre-assigned MT pools
Administrators can prioritize, assign or reassign as needed. Doctors and assistants can set STAT jobs for priority routing.
Step 4: MT receives and transcribes job
MT logs in to secure site, transcribes job and releases to QA or to Doctor.
Step 5: Job is automatically uploaded to server and routed back to doctor
Completed job is automatically uploaded and routed to QA or to Doctor. Copies can be automatically forwarded to referring doctors.
Step 6: Job is reviewed and approved by Doctor
The transcription manager can review and edit jobs online. Doctors can edit and electronically sign transcriptions.
Step 7: Job is printed and stored for future reference
Completed transcriptions are automatically printed on location. Files are archived for future reference.
The entire transcription process is managed from one site that you control. If you have questions our customer service department is ready to help. Our average service time is less than one hour.
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The Technology Behind it All
Our standards based “data hub” design gives us the ability to adapt to specific operational environments with minimal or no costs. Since we use SQL and XML we are not tied to any legacy or proprietary protocols, giving us tremendous flexibility and advantage over our competitors. MyTranscribe can capture voice files from virtually any existing dictation server and seamlessly import them into our platform for fast, automatic file capture and delivery.
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Integration with other software
Integration with EMR's is no problem. We've created hundreds of EMR interfaces so data seamlessly moves between EMR software and transcription software.
Available Interfaces
- Standard and non-standard HL7 v2.3 and newer port-to-port network exchange
- Softmed Systems, Inc CharScript (r) v8.2 unstructured templates MS Word
- Meditech HL7 to transcription vendor v2.3 or newer
- HMS, GE Logiscian, EPIC and Kaiser Medical Group
- XML and web services (WDSL)
- Custom ASCII file parsing for patient demographic data (ADT)
- XML standard allows interfacing with virtually all software
- Establish a bi-directional gateway on site to convert data and capture ADT feeds
- Patient demographics are captured and posted to transcriptions on demand by MT
- Formatted documents are directly posted to patient charts within EMR
- Relevant Features of MyTranscribe Medical Transcription Software Service
- Role-based security
- Account lock after three unsuccessful login attempts. Source IP address is recorded
- Activity-based auditing
- Automatic document version control - all versions are tracked and maintained
- 128-bit SSL communications
Three Tier Architecture
- Web Servers manage user interface
- Data Servers store database and have no internet access
- NAS (network attached storage) Servers store voice files using terabyte arrays.
- No internet access
- Real time replication of files for data availability and enhanced performance.
- Real time availability of voice files
- Formal Disaster Recovery Plan
Security and Data Protection
- Dell servers are in secure data center with three physical levels of security
- Redundant servers are backed up every 15 minutes
- Each server has redundant components.
- 24/7 guarded data center facilities with restricted access
- Redundant Tier 1 Internet providers with UPS and power generator backup
- Cisco PIX firewall security
- Minimum Computer Requirements
- Microsoft(r)Windows 2000 or later
- 733 Mhz CPU with 256 MB RAM
- 1 gigabyte free disk space
- Internet connection (high speed preferred)
- Microsoft Word(r)
Our hospitals bought an extremely sophisticated EMR package to service all our campuses. The MyTranscribe crew new what they were doing and the integration was done is no time, and at about half the cost of other vendors.
-- Sandra Schmitt, Hospital Transcription Coordinator
MyTranscribe is powered by IntraScript which was founded in 2001 and has grown to over 7,000 users. We've never lost a client because, we believe, we offer a technologically and functionally superior product combined with customer support that is second to none.